Delivery & returns


We’re delighted to serve customers both within Poland and around the world.
For orders within Poland, simply place your order online with your shipping details. Choose your preferred delivery method: DPD courier or InPost Parcel Locker.

For international orders, please reach out to us directly through our contact form, email (, or phone (+48 505 097 057). Provide us with your name, shipping address, and product identification number(s). We’ll collaborate to select the best and safest shipping method tailored to your location, ensuring you receive your order promptly.


Your satisfaction is our priority. If, for any reason, you wish to return a product purchased from our online store, you have 14 days from the date of receiving your order to initiate the return process. Here’s how:

  1. Notify us via email at or by mail at ul. Konopacka 16, 03-428 Warszawa.
  2. Include your name, address, and product identification number(s) in your communication.
  3. Return the item to the specified address, bearing the cost of return shipping.

Please note:

  • The returned product should be unused and feature the original, unbroken Lallu Chic lacquer seal.
  • If there are signs of use beyond standard testing, we may deduct an amount to cover the reduction in the product’s value.

For more details, refer to our sales regulations.

Thank you for choosing Lallu Chic. We’re committed to ensuring your shopping experience is as delightful as our headwear!